{"id":2368,"date":"2025-01-24T13:46:37","date_gmt":"2025-01-24T12:46:37","guid":{"rendered":"https:\/\/www.sollso.eu\/faq\/"},"modified":"2025-01-29T18:55:52","modified_gmt":"2025-01-29T17:55:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sollso.com\/en\/faq\/","title":{"rendered":"faq"},"content":{"rendered":"

sollso<\/strong>\u00ae<\/small><\/sup>
\nBalance bike for adults<\/span><\/h3><\/div>

<\/i><\/i><\/span>Can I test a wheel?<\/span><\/a><\/h4><\/div>
\n

At the moment you can only test the wheel at our company headquarters in Neuendeich.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Why is the wheel so light?<\/span><\/a><\/h4><\/div>
\n

The frame and fork are made of carbon. Carbon is a modern composite material and consists of carbon fibers and epoxy resin. The combination of these materials is extremely stable on the one hand and incredibly light on the other. Carbon has a high fatigue strength<\/strong> and does not corrode.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Why doesn't my bike have a bell and lights?<\/span><\/a><\/h4><\/div>
\n

The approval for a balance bike can be found in the road traffic regulations. It states: The balance bike is used exclusively on the sidewalk. In order to fit in properly here, the following should be<\/strong> dispensed with\u00ae<\/small><\/sup> deliberately dispenses with signals such as bells and lights. There should be no reason to take advantage and the status of the user on the sidewalk must be maintained.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Does the wheel have a kickstand?<\/span><\/a><\/h4><\/div>
\n

We have equipped the balance bike with a sturdy kickstand.
\n(The product photos will be updated accordingly.)
\nWe recommend that you lock the balance bike to a fixed object. After all, it only weighs 4.5 kg and could easily be stolen if carried away.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Delivery<\/h4>\n<\/div>

<\/i><\/i><\/span>How high are the shipping costs?<\/span><\/a><\/h4><\/div>
We ship your brand new sollso<\/strong>\u00ae<\/small><\/sup> balance bike to your home free of charge. Delivery is at our expense and is included in the purchase price.<\/div><\/div><\/div>

<\/i><\/i><\/span>How long is the delivery time?<\/span><\/a><\/h4><\/div>
The delivery time within Germany is usually 7 working days after the order has been placed and payment has been received.<\/div><\/div><\/div>

<\/i><\/i><\/span>How long does it take to place an order when demand is high?<\/span><\/a><\/h4><\/div>
The expected delivery date may change due to high demand. The delivery date is determined during the payment process.<\/div><\/div><\/div>

<\/i><\/i><\/span>Is the wheel delivered fully assembled?<\/span><\/a><\/h4><\/div>
\n

In order to ship the wheel quickly and efficiently, we have only included the front wheel separately, the handlebars are mounted with 4 hexagon socket screws. Your new wheel is therefore ready for use in just a few minutes.
\nYou will need to make a few simple adjustments yourself: <\/p>\n

    \n
  1. Remove packaging<\/li>\n
  2. The handlebar is screwed on with an Allen key.<\/li>\n
  3. The front wheel is also mounted with an Allen key.<\/li>\n<\/ol>\n

    The saddle is attached with a (tool-free) quick release and adjusted to the desired seating position.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

    Service<\/h4>\n<\/div>

    <\/i><\/i><\/span>Can I test a wheel?<\/span><\/a><\/h4><\/div>
    \n

    At the moment you can only test the wheel at our company headquarters in Neuendeich.<\/p>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Why is the wheel so light?<\/span><\/a><\/h4><\/div>
    \n

    The frame and fork are made of carbon. Carbon is a modern composite material and consists of carbon fibers and epoxy resin. The combination of these materials is extremely stable on the one hand and incredibly light on the other. Carbon has a high fatigue strength<\/strong> and does not corrode.<\/p>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Why doesn't my bike have a bell and lights?<\/span><\/a><\/h4><\/div>
    \n

    The approval for a balance bike can be found in the road traffic regulations. It states: The balance bike is used exclusively on the sidewalk. In order to fit in properly here, the following should be<\/strong> dispensed with\u00ae<\/small><\/sup> deliberately dispenses with signals such as bells and lights. There should be no reason to take advantage and the status of the user on the sidewalk must be maintained.<\/p>\n<\/div><\/div><\/div>

    <\/i><\/i><\/span>Does the wheel have a kickstand?<\/span><\/a><\/h4><\/div>
    \n

    We have equipped the balance bike with a sturdy kickstand.
    \n(The product photos will be updated accordingly.)
    \nWe recommend that you lock the balance bike to a fixed object. After all, it only weighs 4.5 kg and could easily be stolen if carried away.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2368","page","type-page","status-publish","hentry"],"yoast_head":"\nfaq | Sollso Modelle 2025<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sollso.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"faq | Sollso Modelle 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