sollso®
GTC – General Terms and Conditions

1. General – Scope of application
2. Offer – Offer documents
3. Prices – Terms of payment
4. Delivery time
5. Transfer of risk – shipping costs
6. Liability for defects
7. Liability for damages
8. Retention of title
9. Form of declarations
10. Place of jurisdiction – Place of fulfilment
General Terms and Conditions of Sale
§ 1 General – Scope of application
(1) Our Terms and Conditions of Sale apply exclusively; we do not recognise any terms and conditions of the that conflict with or
deviate from our Terms and Conditions of Sale unless we have expressly agreed to their validity in writing. Our Terms and Conditions
of Sale shall also apply if we carry out the delivery to the customer without reservation in the knowledge that the customer’s
terms and conditions conflict with or deviate from our Terms and Conditions of Sale.
(2) All agreements made between us and the customer for the purpose of executing this contract are set out in writing in this contract.
(3) Our Terms and Conditions of Sale apply to both consumers and entrepreneurs within the meaning of Section 310 (1) BGB, unless a
differentiation is made in the respective clause.
§ 2 Offer – Offer documents
(1) The customer’s order constitutes a binding offer which we accept within two weeks by sending an order confirmation or by delivery.
Offers submitted by us before this time are non-binding.
(2) We reserve property rights and copyrights to illustrations, drawings, calculations and other documents. This shall also apply to
such written documents that are labelled “confidential”. The customer requires our express written consent before passing them
on to third parties.
§ 3 Prices – Terms of payment
(1) Unless otherwise stated in the order confirmation, our prices apply ex our registered office, excluding dispatch. This will be invoiced
separately.
(2) The statutory value added tax is included in our prices; it is shown separately on the invoice at the statutory rate on the day of
invoicing. Deliveries in other European countries are made without VAT if the partner in the third country participates in the VAT
system
(3) The deduction of discounts requires a special written agreement.
(4) Unless otherwise stated in the order confirmation, the purchase price (gross) is due for payment immediately without deduction.
The statutory provisions regarding the consequences of default of payment shall apply.
(5) The customer shall only be entitled to set-off rights if his counterclaims have been legally established, are undisputed or have
been recognised by us. In addition, the customer is authorised to exercise a right of retention insofar as his counterclaim is based
on the same contractual relationship.
§ 4 Delivery time
(1) The start of the delivery period stated by us is subject to the clarification of all technical questions.
(2) Compliance with our delivery obligation also presupposes the timely and proper fulfilment of the customer’s obligation. The defence
of non-performance of the contract remains reserved.
(3) If the customer is in default of acceptance or culpably violates other obligations to co-operate, we shall be entitled to demand
compensation for the damage incurred by us in this respect, including any additional expenses. Further claims or rights are reserved.
(4) If the conditions of paragraph (3) are met, the risk of accidental loss or accidental deterioration of the purchased item shall pass
to the customer at the point in time at which the customer is in default of acceptance or debtor’s delay.
(5) If delivery deadlines have been specified by us and made the basis for placing the order, such deadlines shall be extended in the
event of strikes and cases of force majeure for the duration of the delay.
(6) If the customer is an entrepreneur, we shall be liable in accordance with the statutory provisions if the delay in delivery is due to
an intentional or grossly negligent breach of contract for which we are responsible; any fault on the part of our representatives or
vicarious agents shall be attributed to us. If the delay in delivery is due to a grossly negligent breach of contract for which we are
responsible, our liability for damages shall be limited to the foreseeable, typically occurring damage.
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7) We shall also be liable to entrepreneurs in accordance with the statutory provisions if the delay in delivery for which we are responsible
is due to the culpable breach of a material contractual obligation; in this case, however, the liability for damages shall
be limited to the foreseeable, typically occurring damage.
§ 5 Transfer of risk – shipping costs
(1) Unless otherwise stated in the order confirmation, delivery is agreed “ex our place of business”.
(2) If the customer so wishes, we will cover the delivery with transport insurance; the costs incurred in this respect shall be borne by
the customer.
§ 6 Liability for defects
(1) If the customer is a consumer, we shall be liable in the event of a defect in accordance with the statutory provisions, provided
that no restrictions result from the following. The consumer must notify us in writing of obvious defects within two weeks of the
defect occurring. If the notification is not made within the aforementioned period, the warranty rights shall lapse. This shall not
apply if we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item.
(2) If the customer is an entrepreneur, we reserve the right to choose the type of subsequent fulfilment in the event of a defect.
(3) If the customer is a consumer, the limitation period for claims for defects is two years for the delivery of new goods and one
year for the delivery of used goods. The period begins with the transfer of risk. This does not apply to claims for damages due
to defects. For claims for damages due to a defect, § 7 applies.
(4) If the customer is an entrepreneur, the warranty period is always one year. The limitation period in the case of a delivery recourse
according to §§ 478, 479 BGB remains unaffected; this does not apply to claims for damages due to defects. Section 7
shall apply to claims for damages due to a defect.
(5) The customer does not receive any guarantees from us in the legal sense.
§ 7 Liability for damages
(1) Our liability for contractual breaches of duty and tort is limited to intent and gross negligence. This does not apply to injury to life,
body and health of the customer, claims due to the breach of cardinal obligations, i.e. obligations arising from the nature of the
contract and the breach of which jeopardises the achievement of the purpose of the contract, as well as compensation for damages
caused by delay (§ 286 BGB). In this respect, we shall be liable for any degree of culpability.
(2) The aforementioned exclusion of liability also applies to slightly negligent breaches of duty by our vicarious agents.
(3) Insofar as liability for damages that are not based on injury to life, limb or health of the customer is not excluded for slight negligence,
such claims shall become time-barred within one year from the time the claim arises or, in the case of claims for damages
due to a defect, from the time the item is handed over.
(4) Insofar as our liability for damages is excluded or limited, this shall also apply with regard to the personal liability for damages of
our employees, workers, staff, representatives and vicarious agents.
§ 8 Retention of title
(1) In the case of contracts with consumers, we reserve title to the object of purchase until the purchase price has been paid in full. If
the customer is an entrepreneur, we reserve title to the goods until all claims against the entrepreneur have been fulfilled, even if
the specific goods have already been paid for.
(2) If the customer acts in breach of contract, in particular in the event of default of payment, we shall be entitled to take back the purchased
item. If we take back the purchased item, this shall constitute a cancellation of the contract. After taking back the purchased
item, we shall be authorised to sell it; the proceeds from the sale shall be offset against the customer’s liabilities – less
reasonable selling costs.
(3) If the customer is an entrepreneur, he is obliged to treat the purchased item with care; in particular, he is obliged to insure it adequately
at his own expense against fire, water damage and theft at replacement value. If maintenance and inspection work is
required, the customer must carry this out in good time at his own expense.
(4) In the event of seizures or other interventions by third parties, the customer, if he is an entrepreneur, must inform us immediately
in writing so that we can take legal action in accordance with Section 771 of the German Code of Civil Procedure (ZPO). If the
third party is not in a position to reimburse us for the judicial and extrajudicial costs of an action pursuant to § 771 ZPO, the customer
shall be liable for the loss incurred by us.
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(5) If the customer is an entrepreneur, he shall be entitled to resell the object of sale in the ordinary course of business; however, he
hereby assigns to us all claims in the amount of the final invoice amount (including VAT) of our claim which accrue to him from
the resale against his customers or third parties, irrespective of whether the object of sale has been resold without or after processing.
The customer shall remain authorised to collect this claim even after the assignment. Our authorisation to collect the
claim ourselves remains unaffected by this. However, we undertake not to collect the claim as long as the customer fulfils his
payment obligations from the proceeds received, is not in default of payment and, in particular, no application for the opening of
composition or insolvency proceedings has been filed and payments have not been suspended. If this is the case, however, we
may demand that the customer informs us of the assigned claims and their debtors, provides all information necessary for collection,
hands over the relevant documents and informs the debtors (third parties) of the assignment.
(6) The processing or transformation of the object of sale by the customer, if the customer is an entrepreneur, shall always be carried
out on our behalf. If the object of sale is processed with other objects not belonging to us, we shall acquire co-ownership of the
new object in the ratio of the value of the object of sale (final invoice amount) to the other processed objects at the time of processing.
In all other respects, the same shall apply to the item created by processing as to the purchased item delivered under
reservation of title.
(7) If the customer is an entrepreneur and the purchased item is inseparably mixed with other items not belonging to us, we shall
acquire co-ownership of the new item in the ratio of the value of the purchased item (final invoice amount) to the other mixed
items at the time of mixing. If the mixing takes place in such a way that the customer’s item, as an entrepreneur, is to be regarded
as the main item, it is agreed that the customer shall transfer co-ownership to us on a pro rata basis. The customer shall keep the
resulting sole ownership or co-ownership for us.
(8) We undertake to release the securities to which we are entitled at the request of the customer, insofar as the customer is an entrepreneur,
to the extent that the realisable value of our securities exceeds the claims to be secured by more than 10%; we shall
be responsible for selecting the securities to be released.
§ 9 Form of declarations
Legally relevant declarations and notifications that the customer must make to us or a third party must be made in writing.
§ 10 Place of jurisdiction – Place of fulfilment
(1) Unless otherwise stipulated in the contract, the place of fulfilment and payment shall be our registered office. The statutory provisions
on the places of jurisdiction shall remain unaffected, unless otherwise stipulated in the special provision of paragraph 3.
(2) This contract shall be governed by the law of the Federal Republic of Germany; the UN Convention on Contracts for the International
Sale of Goods shall not apply.
(3) The exclusive place of jurisdiction for contracts with merchants, legal entities under public law or special funds under public law is
the court responsible for our registered office.
(4) Unless otherwise stated in the order confirmation, our place of business shall be the place of fulfilment.
Status: 01.01.2026



